Privacy Policy - Sevensisters House Clearance

At Sevensisters House Clearance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services.

1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information through our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, address, email address, and phone number.
Service Details: Information about the items to be cleared, schedules, and specific instructions.
Payment Information: Billing details necessary for processing payments.
Communication Records: Records of communications with our customer service team.

3. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To provide and manage our house clearance services effectively.
Communication: To respond to your inquiries, provide updates, and send important information regarding your service.
Billing and Payment: To process payments and manage billing information.
Improvement of Services: To analyze and enhance our services based on your feedback and usage patterns.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill our contractual obligations to you.
Consent: Where you have given explicit consent for specific purposes.
Legitimate Interests: To improve our services and ensure the security of our operations.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in delivering our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and access is restricted to authorized personnel only. We regularly review our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can choose to accept or decline cookies through your browser settings, but this may affect the functionality of our website.

8. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your personal data.
Data Portability: You can request to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us through the appropriate channels as outlined in this policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

10. International Data Transfers

If your personal data is transferred to countries outside your own, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws and regulations.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

13. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to Your Personal Information

If you need to update or change any of your personal information, please provide us with the new information using the appropriate channels. We will make reasonable efforts to update your information promptly.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Sevensisters House Clearance operates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

16. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us through the designated channels as provided in our service agreements.